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Old 9th August 2011, 12:34 PM
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Prince_Vajda Prince_Vajda is offline
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Join Date: Apr 2011
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Quote:
Originally Posted by bizarre_eye@Cult Labs View Post
It's good to know that even though Arrow have clearly suffered because of these riots, they are still focussed on their customers' needs. Hopefully, service like this will quash some of the bashing that Arrow have received over this unfortunate error.

Let's just hope these riots come to an end soon, and no other persons or businesses suffer.
I totally agree. This would have been a great chance for Arrow to sweep the whole The Beyond affair under the carpet. Instead they keep us informed (as usual), and extend the (surely already quite expensive) replacement programme.

That's what I call customer service!

Greetings!
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