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Originally Posted by SharonLynette  How did you get them to respond to an email? I've tried an heard nothing! But I was on FB and noticed someone was complaining that they hadn't received an order from the 7th December but then later comment to say they had received it!
This is my first time ordering with them and most likely my last. Not sure whether I should try ringing them on Monday if I still haven't received anything. | I emailed Laura about it last week then I receieved an email from someone from order support called Nicole the other day, so after today's post arrived I emailed her asking what happens after Tuesday (when I was told to next contact them, 2 weeks after dispatch) and asked whether they would send me a replacement. This is the reply I've just had Hi there,
Thanks for your email.
I am sorry but your order was a little delayed due to overwhelming demand but is on its way now.
It was dispatched on 4th December by 1st class post. Hopefully it will reach you in the next day or so.
Kind regards
Nicole
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If I'm curt with you it's because time is a factor. I think fast, I talk fast and I need you guys to act fast if you wanna get out of this. So, pretty please... with sugar on top. Clean the ****ing car! |