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Old 4th January 2013, 01:37 PM
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Demdike@Cult Labs Demdike@Cult Labs is offline
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Quote:
Originally Posted by PaulD View Post
The thing is I have always been forgiving of them when mistakes were made because they were acknowledged and rectified promptly even when they weren't Arrows fault (THBTC disk issue). This shows a completely different view as far as customer service goes
It seems they are going for the big buck now rather than quality customer care and collectible product. Its been looking like that for a while to me. The product not the customer care i mean.
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