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Originally Posted by PaulD The thing is I have always been forgiving of them when mistakes were made because they were acknowledged and rectified promptly even when they weren't Arrows fault (THBTC disk issue). This shows a completely different view as far as customer service goes |
It seems they are going for the big buck now rather than quality customer care and collectible product. Its been looking like that for a while to me. The product not the customer care i mean.