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Originally Posted by PaulD  Yeah, masters and PQ issues are subject to interpretation. In the past Arrow have made three significant disc/authoring errors (no Italian audio on The Card Player unlike it was advertised, The Beyond intro and The House by the Cemetery extras disc being missing) and in each of these cases they've resolved it with a replacement scheme. It's Arrow's responsibility to ensure the replacement scheme's don't get abuse,d it's not the consumer's responsibility to fork out more money to get a product they already thought they had |
And let's not also forget the synching issues with Martin that they initially tried to cheap out by sending out replacement DVD-R's!!!
The Beyond also took them an age to acknowledge. HBTC they had no choice as it was the wrong disc. Let's face it, in general getting them to run a proper replacement programme for anything has been like getting blood out of a stone.