Quote:
Originally Posted by keirarts  I use microsoft essentials normally. I also use AVG.
There was a 'crackling sound' from the TV (not the PC) and then the sound went off aside from the odd bit of 'crackiling and hissing' When i moved the HDMI cable the sound would come back on. I assumed something had come loose inside. Fortunately 95% of my stuff is stored on external hard drives, its mainly having to remember old passwords, re-install drivers for my PC and a whole EXCEL report on RPG books i've been selling on comission. |
Removing the card,cleaning the contacts and re-inserting it could maybe help?
The weight of the hdmi cable sometimes cause strain on the ports/card as well.
So they did install a new card (same one?)?
I don't know why they restored the pc to factory settings though?
Luckily you still had 95% of your files.