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Originally Posted by Bobz  True, but if Arrow are refusing to send replacements to anyone...
Surely that cannot be the case though? If its a widespread issue Arrow should request that Amazon send back their entire stock for replacement. A handful of emails to Amazon is not enough to cause them to request a full recall from Arrow. |
Possibly, but just in terms of Arrow's responsibility to customers, I believe they are only legally obligated to send corrected discs to those who bought the BD directly from them, not from a third party.
I'm not sure as I'm not a legal expert!