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Originally Posted by sam tyler For anyone who has purchased the Halloween box set from Anchor Bay recently
they have now set up a disc replacement program for Halloween 4
You need to send a copy/screen shot of your invoice along with your name and address to ABEHalloween4@Starz.com |
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Originally Posted by Nosferatu@Cult Labs I tried sending an e-mail last night but, like just about everyone else on Facebook, the e-mail bounced back with an error message |
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Originally Posted by Stephen@Cult Labs My email went through ok. A lot of people having it bouce back were putting the email address in all lower case letters. |
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Originally Posted by Nosferatu@Cult Labs I didn't think e-mail addresses were case-sensitive, but I'll give it another go with the first part in capital letters and hope that works. |
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Originally Posted by Stephen@Cult Labs I didn't think so either, just passwords. |
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Originally Posted by Nosferatu@Cult Labs I sent another e-mail about 5 minutes ago with the ABE in capital letters and it hasn't bounced back, which is a promising sign.
That's the first time capital letters have ever played a part in an e-mail address because I've had e-mails sent to me with various letters capitalised and they have arrived. I've also accidentally sent e-mails with the address entirely in upper case, so maybe it's something to do with Anchor Bay's e-mail account. |
*Cynical Suzi*
Maybe it's a scam to stop people from requesting a replacement
Try and contact them, but to no avail, so you give up!!!!!