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Originally Posted by Antropophagus  OK people, this will be my last rant on my problem with 88 Films. They told me they would cancel my order and refund me but they haven't done it yet. Emailed them a couple of times again and as usual no replies, since they were too busy with posting some info on some cocktail to Twitter. Enough is enough, I'm going to open a PayPal dispute. Only I don't know what option to choose. PayPal offers me these two options:
Item dispute: I did not receive an item I purchased or the item I received is significantly not as described.
Unauthorized transaction: I did not authorize a recent transaction.
Could any experienced PayPal user help me out please? |
I would suggest e-mailing paypal directly and querying the issue. Cite uk consumer law and advise you have cancelled under distance selling regs (the ones I mentioned before.) Reiterate that failiure to honour cancellation is a potential criminal offence.