Quote:
Originally Posted by Justin101  I think when the subject of the email is more contentious it's more likely to be shrugged off! |
Perhaps.
I did reply and thanked Richard for his response and wished 88 future luck and even had a reply to that, which i wasn't expecting.
Maybe a genuine customer question as i asked gets a proper response but the usual bitching doesn't as you say.
Maybe the wording also helps. I didn't use words like ****, shit, tossers, liars, etc etc...
