Quote:
Originally Posted by Susan Foreman  This is a bit naughty!!
I have just logged into my Arrow account to see what my current points / credits were. From memory, last time I looked I had around £40 which I was going to use to treat myself to the 'Grudge' set for Christmas
However, it now says "Your points - 180". This equates to nothing because it states "£5.00 credit - Requires 500 points - You need 320 more points"
Looking a bit deeper in the FAQ's, I have just seen a note from them stating: "Your points expiry 365 days after being added to your account so please make sure you remember to convert them into credit within that time."
So... if you *think* you have been saving your Arrow Points in order to get something special when it is announced, check your total in case of disappointment!! |
It might be worth sending a message to the customer service email to say how many credits you had, that you had spent a lot of money to acquire them, and you were hoping to use them soon.
You might get nothing, but they might help you out and give you a discount voucher or code.
As the saying goes, a shy bairn gets nowt.