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Old 9th December 2022, 07:09 PM
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trebor8273 trebor8273 is offline
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Join Date: Jul 2011
Location: UK
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Quote:
Originally Posted by Susan Foreman View Post
This is a bit naughty!!

I have just logged into my Arrow account to see what my current points / credits were. From memory, last time I looked I had around £40 which I was going to use to treat myself to the 'Grudge' set for Christmas

However, it now says "Your points - 180". This equates to nothing because it states "£5.00 credit - Requires 500 points - You need 320 more points"

Looking a bit deeper in the FAQ's, I have just seen a note from them stating: "Your points expiry 365 days after being added to your account so please make sure you remember to convert them into credit within that time."

So... if you *think* you have been saving your Arrow Points in order to get something special when it is announced, check your total in case of disappointment!!

Just when you thought they couldn't get any worse , arrow or should I say the hut group outdo themselves .

Like many others I will not buy of them direct and will happily wait for a discount on anything I want
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