Quote:
Originally Posted by Tchotchke  Received my corrected pressing DVD copy of Martin yesterday, along with an explanatory note. I'm north of Boston MA, in the USA. Arrow have sent me three copies of Martin in the mail...
- replacement copy that was still bad
- DVD-R copy
- new DVD copy.
I should point out that I did not complain about the DVD-R - they just sent me the replacement DVD when it was ready by themselves. Considering I'm abroad, if this isn't killer service, then I don't know what is!
Gentlemen, I tip my hat to you. You have my gratitude and appreciation. |
I'm in the exact same boat. They've really impressed me with their customer service.