Arrow Video - Martin

[springjack]

That's great ... I'll definitely do that. Just hope they don't only replace within UK/IRE...

After you know that please post the answer here because I´m from Portugal.

[brain dead]

I received a replacement from Arrow for the faulty disc. I'm in the US.
They were speedy and get top marks for customer service.

Haven't got around to checking out the replacement yet, though so I hope I'm not in the same boat as SUperSamurai

[Splatterdragon73]

Originally Posted by The Reaper Man

Was pulling your leg splat!

I know, i know!

It's all good pal o' mine!

[Splatterdragon73]

Originally Posted by Calum

Let's just say Arrow has some awesome new releases lined up and we were stateside filming for them.

Moreover, expect our first full length documentary in 2011 - "42nd Street Memories: The Rise and Fall of America's Sleaziest Street"!!

Should we sort out a teaser trailer for one of the new Arrow discs?

Great news, Calum and i'm definitely up for a copy of that documentary!

I would imagine an Arrow teaser trailer would go down a treat with us members here.

[Splatterdragon73]

Originally Posted by supersamurai113

Just contact Arrow at info@arrowfilms.co.uk and ask for a replacement copy. You don't have to send your disc or anything. They will send the disc to you.

So are Arrow actually sending out replacement copies of Martin for free or am i missing something here?

I thought those of us with faulty versions were supposed to keep the actual DVD packaging and just send in the offending discs only.

[Playzocker]

But it seems like you don't have to send in anything, you just write them and you get the new disc.

I'll write them tomorrow evening and we'll see how it turns out. 8)

P.S.: But first, I need to check if my disc really is faulty

[P-Mac]

Turns out my disc also has the same problem.

Should I E-Mail and ask for a replacement disc?

[Nosferatu@Cult Labs]

It can't hurt and you might end up with a copy where the sound works correctly!

As for the code on the disc that someone mentioned earlier, that doesn't mean anything as I have one that works and one that doesn't and they both have the exact same code on the first disc.

[The Reaper Man@Cult Labs]

So where did you get the 'proper' one Nos? HMV?

[Nosferatu@Cult Labs]

Originally Posted by The Reaper Man

So where did you get the 'proper' one Nos? HMV?

Yep. I watched it the night it came to make sure that the AV problem wasn't there, which was only about a week after watching it three times in order to write my review!