Arrow Video - Martin - Page 50

P-Mac · #**491** 25th August 2010, 10:24 AM

Received a new replacement copy of Martin today, so there's no need to use the DVD-R disc now.

Steel76 · #**492** 25th August 2010, 01:19 PM

Great news!

springjack · #**493** 25th August 2010, 07:21 PM

Quote:

Received a new replacement copy of Martin today, so there's no need to use the DVD-R disc now.

Did you send them any mail or they just send the new copy to you?

P-Mac · #**494** 25th August 2010, 08:17 PM

Surprisingly, it arrived without me needing to contact them. Came with a kind note and everything. At first, I thought it was Dawn of the Dead and Day of the Dead on DVD as I had entered the competition

!

Justin101 · #**495** 25th August 2010, 08:35 PM

Got my replacement too and a nice little note to say sorry about the delay

tested it right away, 4:3 version all in sync now - Thanks to everyone who helped me out at Arrow.

springjack · #**496** 25th August 2010, 09:01 PM

Quote:

Surprisingly, it arrived without me needing to contact them. Came with a kind note and everything. At first, I thought it was Dawn of the Dead and Day of the Dead on DVD as I had entered the competition !

Quote:

Got my replacement too and a nice little note to say sorry about the delay tested it right away, 4:3 version all in sync now - Thanks to everyone who helped me out at Arrow.

Great to hear that!

Splatterdragon73 · #**497** 26th August 2010, 09:31 AM

Quote:

Originally Posted by P-Mac

Surprisingly, it arrived without me needing to contact them. Came with a kind note and everything.

So did mine yesterday. Although i did contact Arrow prior to receiving the initial DVD-R replacement copy.
I thought i might have to get in touch a second time to obtain the actual DVD upgrade but it seems there was no need.
Very satisfactory customer service imo.

springjack · #**498** 26th August 2010, 07:23 PM

Mine arrived today too... with the mentioned note.

Kudos to Arrow...

Koukol · #**499** 26th August 2010, 07:54 PM

Quote:

Originally Posted by Almar@Cult Labs

Any problems let me know and I'll pass them on to Arrow - there shouldn't be any faulty stock out there but if anything slipped through Arrow will swap it.

I just discovered my MARTIN is the defective disc too.
I pre-ordered it from Amazon UK (I live in Canada)

Who do I contact about a replacement?
I hope I don't end up with a DVD-R!

Splatterdragon73 · #**500** 27th August 2010, 09:42 AM

Quote:

Originally Posted by Koukol

I hope I don't end up with a DVD-R!

This shouldn't happen now the actual DVD replacement copies are pressed and good to go.

LinkBacks (?) LinkBack to this Thread: https://www.cult-labs.com/forums/arrow-archives/754-arrow-video-martin.html
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Martin from Arrow in June - Cult Movie Forums \| DVD + Blu-ray News + Discussion	Post #0	Refback	11th August 2010 05:38 PM