#1691
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Strange decision. |
#1692
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I'll add to this, with my foot in both camps. Now, I didn't pre-order The Beyond release. When the doo-doo hit the fan over the non-sepia intro, I decided not to buy it. Consumer choice. The problem was rectified and replacements were issued to those that had bought it. Problem solved for those who did (I hope, anyway). I however still haven't bought that release, maybe because I haven't got around to it (there's a lot of films to buy) or maybe subconsciously there's always been a bit of stigma attached to it that has made me click on another purchase before getting it. These things do stick in your mind. Now, with ZFE - my missus bought it me as a surprise for Xmas. I personally think it's a great release, and I personally don't think the missing 6 seconds is a big deal. I won't be asking for or expecting a refund or replacement. ***BUT*** --- The fact that I don't care about the missing seconds is not the point. Consumer choice and consumer rights is. People didn't know about this until they bought it. Whatever finances people have, Blu-rays are not cheap. Reasonable, maybe - but not cheap. Here's the thing - if I would have known before, I probably would have just bought the DVD edition. I hate to make comparisons, but if you bought a new car and there was a tiny scratch that you didn't see at first, it would bug the shit out of you if the dealer had told you it was mint. If you went to a restaurant and bought steak and chips, but the waiter said 'were all out of salt and vinegar' you would think they'd gone mad. If you went to an escort agency and ordered a one-legged... I'll stop.
__________________ "...Oh, Cedric. I see you've brought your lettuce!" |
#1693
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my opinion of this whole issue is that i don't spend good money on Home Cinema equipment to be shafted by studios that don't check their final product properly and give us titles that have issues. I can't remember any titles off the top of my head that had to be replaced during the Laserdisc / DVD years. I'm an avid movie buff that loves all home video formats and really look into the titles that i'm buying to ensure that it's the best version there is. I'm a fan of Arrow trust me because i love their output but QC really needs to be tighten but in all honesty they aren't the only ones to fluff their titles Examples Pirates of the Carribean : Curse of the Black Pearl - misframed scenes Cliffhanger (UK) - reversed surround.channels AVP- R (US) Unrated cut missing a few unrated scenes (compared to the unrated DVD version) Gladiator - woeful transfer The Beyond - Opening sequence colour timing completly wrong Die Hard 2 (US) DTS-HR instead of MA on the disc on most players (MA doesn't flag up apparently) Taken (all releases outside the US) no subtitles activate for the french speaking parts. They do on the US BD Apocalypse Now (CAN) discs 1 and 2 were labelled incorrectly Lawrence of Arabia (UK) as above This is an ongoing list that i'm putting together |
#1694
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I had to get replacement DVD's from BU twice for the Chris Lee set and Blind Dead set. MGM UK had all those badly manufactured Terminator and Silence of the Lambs discs among others. Anchor Bay US with Opera. ABUK with the Amicus collection and all the scratched discs/bad hubs which must have cost a fair packet. There have been a fair few DVD ones but in all these cases, replacements were sent out no problem, even internationally.
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#1695
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Like the recent fault with the Cabin in the Woods BD, Sainsbury's(via Lionsgate) sent me out a replacement disc AND a brand new copy, free of charge, without me having to contact them, they contacted me about it!
__________________ If I'm curt with you it's because time is a factor. I think fast, I talk fast and I need you guys to act fast if you wanna get out of this. So, pretty please... with sugar on top. Clean the ****ing car! |
#1696
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I STILL have not received my disc, along with the other 4 Blu Rays i ordered in November, they completely ignored my last email....prepare for fireworks tomorrow !
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#1697
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I put an order in the 16 Dec and i got my Blu Rays New Years Eve. Strange your still waiting.
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#1698
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Quote:
Had a thought regarding the six seconds issue. If Arrow are going to press more discs of this (even just the standard version) surely fixing the issue, making more and sending them to customers would be the soultion. Sometimes being an arrow fan is like supporting a habitual drunk, their busy downing vodka as you stand there defending them.. |
#1699
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Wrong addresses not good at all
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#1700
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nope, I got my ZFE fine, but another £60 worth of blus got sent to a house down the street, it was sheer luck I got them. Its worth anyone whose not got theres yet to check this, and if you havent recieved them and theres no sign complain. If Arrow ignore your e-mails then complain. A friend of mine got a full refund.
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