#2061
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Simple. As has been said earlier on this thread. Freepost address. Send in faulty disc, get back good one. Little chance of the forged receipts debacle from "The Beyond". They already have the discs (They've said the error has been corrected and they're ready to go), so just an extra bit of post shuffling.
__________________ Epson TW6000, Da-Lite 106" 16x9 screen, Samsung LE40A559, Toshiba BDX3200 MR, Sky+HD, Yamaha RXV771, KEF 3005.1, Harmony 555, Popcorn Hour A110. HD DVD/Blu-ray/DVD |
#2062
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Paul there is never going to be an easy answer on this one mate, but i do not want to see them go under and for that i will support them 100%.
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#2063
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Like the Original Universum aspect ratio for Bird With The Crystal Plumage? You really are stretching it in your defence for Arrow, sorry.
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#2064
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Yeah, masters and PQ issues are subject to interpretation. In the past Arrow have made three significant disc/authoring errors (no Italian audio on The Card Player unlike it was advertised, The Beyond intro and The House by the Cemetery extras disc being missing) and in each of these cases they've resolved it with a replacement scheme. It's Arrow's responsibility to ensure the replacement scheme's don't get abuse,d it's not the consumer's responsibility to fork out more money to get a product they already thought they had
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#2065
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Quote:
The Beyond also took them an age to acknowledge. HBTC they had no choice as it was the wrong disc. Let's face it, in general getting them to run a proper replacement programme for anything has been like getting blood out of a stone. |
#2066
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Agree, this is what Arrow should be doing.
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#2067
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Not as misleading as putting STRONG UNCUT VERSION all over the packaging
__________________ If I'm curt with you it's because time is a factor. I think fast, I talk fast and I need you guys to act fast if you wanna get out of this. So, pretty please... with sugar on top. Clean the ****ing car! |
#2068
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Quote:
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#2069
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But if you scroll through the comments in response to their announcement on facebook you'll come across dozens of folk who couldnt care less about the six seconds and are being quite verbal on their opinion of anyone who does. There's one guy who goes on about how pathetic it is before mentioning that he's got the dvd anyway so it doesn't matter. So other berk who is happy wih everyone of arrows releases including The Beyond which he apparently couldn't be bothered to get exchanged because it was no biggy. I ask you.
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#2070
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Quote:
__________________ If I'm curt with you it's because time is a factor. I think fast, I talk fast and I need you guys to act fast if you wanna get out of this. So, pretty please... with sugar on top. Clean the ****ing car! |
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