The Arrow Thread

[Demdike@Cult Labs]

Originally Posted by The Reaper Man@Cult Labs

Sent them a screenshot from my Paypal account SHOWING the money they took.....here's the response!

Thank you for getting in touch regarding your order.

My apologies for any confusion caused by your order not showing in your account and thank you for providing this image of your charge. I will look into this further with our finance team but just in the meantime, please can you confirm the below details for this order?
- Full billing address
- Date and amount of the order
- E-mail address

Once confirmed this can be raised with our systems team in order to look into this further and get this order generated on our systems for you ASAP.

If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.


All those details were on the ****ing screenshot!

****ING BANGING MY HEAD AGAINST A BRICK WALL!

I'm very much learning from what's happening to you. Bye bye, Arrow when it comes to ordering from you.

A company is only as good as their ability to deal with problems and Arrow's is now pathetic.

I'll stick to other online sellers from now on.

Really feel for you, Reaps. It's so frustrating.

[The Reaper Man@Cult Labs]

Cheers mate.

Yeah I'll be preordering from HMV from now on.

[Dave]

I haven’t ordered anything from them direct since the takeover and I don’t intend to now. You really couldn’t get a more robotic soulless response than that if it was done by AI.

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[Demdike@Cult Labs]

Originally Posted by Dave

I haven’t ordered anything from them direct since the takeover and I don’t intend to now. You really couldn’t get a more robotic soulless response than that if it was done by AI.

Attachment 237098

It is isn't it.

They just sent a general response without bothering to look at the image Reaper sent.

He may as well have told them he'd stuck a Phantasm ball in someone's arse and they'd still have asked for
- Full billing address
- Date and amount of the order
- E-mail address

Can't they look at the sodding email he sent to find out the email address?

[J Harker]

I can't say I've ever really had problems with ordering from Arrow. BUT I haven't ordered anything direct in years. Since they started thinking £35 for a single film was acceptable. I don't care how limited or special it is.
Oh and there was website is arse but so was the last one.

[The Reaper Man@Cult Labs]

A bit of advice JH-DON'T!

[will graham]

Well you've convinced me not to bother getting tremors from their october sale. Ebay it is.

[J Harker]

Originally Posted by will graham

Well you've convinced me not to bother getting tremors from their october sale. Ebay it is.

Is Tremors even in the October sale? It's fifteen quid?? Don't get me wrong I love the film but £15 for a standard edition in a sale?

[will graham]

Dunno apparently its £5 off but yeah it was the only thing I saw of interest when I browsed.

[The Reaper Man@Cult Labs]

HMV in store have all the same offers.