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  #2651  
Old 26th February 2013, 04:08 AM
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Quote:
Originally Posted by Linbro View Post
Who did you buy through - Amazon?
No worries, I found it

I got the slipcase direct from Arrow
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Fuzzy's Sale/Trade Thread! - Blu, DVD, Boxsets (TV/Movie), Anime, Manga
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  #2652  
Old 26th February 2013, 08:00 AM
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I know it's a nice gesture, the free DVD and all, but you just know they have 1000s of copies in excess stock that they've realised are never going to get sold after all it's a niche within a niche.
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  #2653  
Old 26th February 2013, 08:40 AM
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Originally Posted by Daemonia View Post
We get a free DVD and no need to ask for one? I'll believe it when I see it, but I fully expect not to get one. I'm not really very trusting of Arrow at the moment.

So, if they can afford to replace everyone's dodgy BD and give away a free DVD, then the Facebook accusations that we would cause the closure of Arrow are made even more ridiculous by this mass giveaway. They're hardly hitting rock bottom are they? And to think that by asking Arrow to fix their mistake we were going to end up shutting them down permanently.
Oh I believe it.

Back on the "Day of the Dead", there were a few copies that went out without the comic. Mine was missing so I emailed them, they apologised, sent the comic along with a free complimentary DVD of "Blood Feast 2"

If giving away stock you can't sell helps get you back in the customer's good books, then it's a small cost to them that's entirely justified.
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  #2654  
Old 26th February 2013, 09:42 AM
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Originally Posted by Edgeworth View Post
I'm not a FB user but ya, I wasn't gonna send my disc off for 6 seconds but now all I gotta do is fire off an e-mail. Why wouldn't I?
Oh, I quite agree! Its just that there were quite a few on FB worried that the disc replacement program (and those using it) were gonna put Arrow out of business. They were... pretty vocal about it. And now I'm wondering how many of THEM might consider changing their discs? (And whether they'll announce it or not)
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  #2655  
Old 26th February 2013, 09:58 AM
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Shot off an email to Arrow with the original confirmation.

Hopefully my disk turns up in the next few weeks.

I haven't actually put the original disk in since finding out.
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  #2656  
Old 26th February 2013, 10:01 AM
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Bloody hell, you can't ignore this thread for a few minutes without missing some new development

That's cool, I don't own that, and I wasn't even bothered about the postage cost anyway! Nice one Arrow, you can stop apologising now . . .
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  #2657  
Old 26th February 2013, 10:38 AM
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I sent mine on Wednesday. I don't have The Man With the Severed Head so I'm quite happy I eventually got around to posting it.

I'm more happy though, that this should stop the seemingly endless moaning about it around the various places that I visit.
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  #2658  
Old 26th February 2013, 11:31 AM
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As I suspected, I no longer have the confirmation emails from either of my copies, gonna email Arrow and see what I can do
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  #2659  
Old 26th February 2013, 11:53 AM
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Quote:
Originally Posted by Rik View Post
As I suspected, I no longer have the confirmation emails from either of my copies, gonna email Arrow and see what I can do
How about the packing slips? I always use mine as notepads, so I still had it.

Greetings!
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  #2660  
Old 26th February 2013, 11:59 AM
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I have a folder in my gmail called receipts and I archive everything! Let this be a lesson to you all
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